Restaurant Doctor To Make House Call At Mid-Atlantic Expo

Pizza Market Place:

Do you want to improve profits? If so, you need to hear Bill Marvin speak when the Restaurant Doctor himself makes a house call during the Mid-Atlantic Food, Beverage & Lodging Expo, Sept. 20-21, at the Baltimore Convention Center.

Marvin is the founder of Effortless Inc., a hospitality consultancy group, and author of the book series “Hospitality Masters.� The Doc’s keynote address, “There’s Got to be an Easier Way to Run a Restaurant,� will deliver operators proven tactics that help to decrease stress, make work fun and of course, make restaurants money. In this keynote message, he’ll instruct the audience:

* How to eliminate 80% of their operating problems
* How to make exceptional service happen naturally
* Why guests (and staff) feel they are important to you … and why they don’t
* Why the helpful things actually can create more problems
* How you create your own stress and how to materially reduce it
* Why the best way to be competitive is not to compete

Licia Spinelli, Director of Marketing and Special Events for the Restaurant Association of Maryland (RAM), said the Doc has many cures for what ails operators.

“Anybody looking to improve their bottom line should hear what the Doctor, Bill Marvin, has to say,� Spinelli said. “His time-tested tactics have made many good restaurants great restaurants.