Lapping Up The Franchising Limelight

Franchise UK:

We’ve all got our fingers and paws crossed for Tracy and Cliff Marsh of Lewes, East Sussex. Becoming 1 of 12 finalists in the 2007 BFA Franchisee of the Year Award has generated a huge buzz at Oscar.

Oscar offers great support to its network of franchisees and with Customer Focus being one of the main themes in running a successful business it shows that Tracy and Cliff have pulled out all the stops when it comes to having a great ‘rap-paw’ with their customers.

‘We are over the moon, and still pinching ourselves. It is quite an honour to reach this stage in the award scheme, especially as focusing on the customer is the only way we know how to run our business.’

With a combined 40 years service in banking, Tracy and Cliff were looking for the freedom of taking charge of their own destiny, but needed the security of a tried and tested system.