Long-running claims that secret commissions are rife in New Zealand’s $4.5 billion travel industry are gathering momentum, with the actions of a group of disgruntled Holiday Shoppe franchisees threatening to split apart Holiday Shoppe’s wholesaler Gullivers, a $235 million travel company owned until last year by entrepreneur Andrew Bagnall.
The first shots have been fired by about a dozen grumpy Holiday Shoppe franchisees, including some of the biggest and most powerful retailers in the chain.
Their lawyers have written to their new Australian owners, Stella Travel Ltd, demanding their clients be released from their franchise agreements immediately on grounds of fundamental breaches of contract.
They also want compensation and an assurance Stella will not impose any restraint of trade if they decide to remain in the travel industry.
Stella refuses to release them. Both sides are threatening to sue.
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