Marrybrown group managing director Nancy Liew said she went through various challenges in the initial years of establishing and operating Marrybrown fast-food outlets as she had no experience in food business.
“We went through expensive learning curve (but) later, we found out that franchising is the best way to expand business.
“I don’t want people to go through my experience, without proper research and knowledge on products,” Liew told Business Times in an interview in Kuala Lumpur.
Liew and her husband, Lawrence Liew, founded Marrybrown in Johor Baru 26 years ago. They started franchising their business five years later, in 1986.
After establishing a strong foothold in Malaysia, Marrybrown spread its wings abroad. Today, it has presence in 11 countries, namely China, India, Sri Lanka, Singapore, Saudi Arabia, United Arab Emirates, Qatar, Bahrain, Kuwait, Syria and Iran.
Marrybrown now has about 250 outlets, of which half of them are in Malaysia and the remaining outside Malaysia.
Liew, a strong advocate for franchise, is inviting aspiring entrepreneurs to be Marrybrown franchisees.
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