Pizza Hut(R) Surges In Customer Satisfaction Scores And Receives Highest Ranking In Pizza Category

Area Developer:

Pizza Hut announced today its customer satisfaction scores jumped higher than any other national pizza chain resulting in a top ranking.

The American Customer Satisfaction Index released its quarterly results this week with customer satisfaction at limited-service restaurants at an all time high. Pizza Hut jumped 4 points (a 5.6% increase) to a score of 76, the highest among national pizza chain competitors in performance. The company also ranked second among all national chain fast food restaurants.

“We work hard with every pizza we make to ensure our customers are satisfied,” said Pat Murtha, chief operating officer of Pizza Hut, Inc. “Our success in the first quarter lets us know we are on the right track, and we will continue to listen to our customers and deliver quality customer service.”

During the first quarter, Pizza Hut launched its new value product, Pizza Mia™ pizza, that offers customers an every day low price of $5 for a 1-topping pizza when three or more are purchased. Pizza Mia is a permanent menu item at Pizza Hut and available at participating restaurants nationwide.