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Geeks On Call(R) Launches CallTheGeeks.com(TM)

July 25, 2008 by Cris | 0 Comments

IT News Online:

Geeks On Call Holdings, Inc., a premier national provider of professional IT solutions to small business and residential customers through its national network of franchise and Company-owned locations under the trade names Geeks On Call(R) and 1-800-905-GEEK(TM), announced today the launch of its telephone and remote technical support center: CallTheGeeks.com.
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CallTheGeeks.com (Call The Geeks) offers telephone and online remote technical support service in areas where the Company has no existing on-site operations.

Call The Geeks service consists of an initial free live online chat to clarify and categorize computer issues, after which customers may opt for thirty days of unlimited phone, live chat, and/or remote computer support for a reasonable flat fee.

According to Rich Artese, Executive Vice President and Chief Operating Officer, “The launch of our Call The Geeks service is but another critical step in our mission: To become the leading professional provider of rapid-response on-site IT solutions to the small business and residential markets in the United States. Call The Geeks allows Geeks On Call to provide telephone and remote support to customers in territories across the U.S. where we do not currently offer on-site service.”

In Franchises, Successful Franchises, Trends

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