Franchise Business Review recently presented their 2008 Franchisee Satisfaction Awards, naming FocalPoint International as #1 Franchisor in their category - an achievement that Dominic Rubino, executive vice president of FocalPoint International, says sets a standard in the industry.
“FocalPoint International strives to provide support and implement franchisee-relations programs within the business. I’m extremely proud to be with a company that is so committed to not only the success of their franchisees, but their enjoyment as well,” Rubino said. “Franchisee satisfaction is an important factor in the performance of a brand, and I expect FocalPoint’s growth and success to continue in the future.”The 2008 Franchisee Satisfaction Awards presented by Franchise Business Review highlights those franchises whose validation among their franchisees was superior in the industry. According to Eric Stites, president of Franchise Business Review, franchisee satisfaction is a primary leading indicator of long-term system growth and success.
“With rapid growth of business performance coaching in the small to medium enterprise marketplace, we at FocalPoint International are extremely proud to receive the 2008 Franchise Satisfaction Award as the #1 Franchisor in our category,” said Steve Thompson, president of FocalPoint International Inc.
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