Family Team Takes Up Drain Doctoring In Northampton

Smye Holland Associates:

A team of a father and two sons – Chris, Daniel and Chris Chaplin – are taking on the Northampton franchise of Drain Doctor Plumbing – and they are looking forward to the challenge of taking on the competition in the area.

Both Chris senior and Daniel have experience running their own plumbing and drainage business where they were contracted to one firm.

Chris senior has 14 years experience serving the plumbing and drainage needs of the Northampton area. Now he has taken on the task of building up the business of Drain Doctor with the help of his two sons, offering local businesses and householders ‘dazzling’ levels of service in an industry that is plagued by ‘cowboy’ operators.

Chris said: “I have always been conscious of the need to provide excellent customer service to retain customers. If you don’t provide quality service they simply don’t come back. The best advertising is always word of mouth. There is a great business opportunity in providing a plumbing service which really meets the needs of customers. Full story.